← back to towerblock
Task tsk_e6109bcc4f1aa072payments · api/payments/disputes/representment
Regulator-ready audit trail
Disputes / Chargebacks
Applicable regulation
Reg E § 205.11 · Visa CE 3.0 · Mastercard Collaboration · Amex Dispute Policy
Primary AI decision
Primary LLM: 'MISSING delivery proof — cannot represent under Reg E.'
primary_claim: block_representment
TBV verifier re-reasoning
verdict: blockconfidence: 0.97
Reg E § 205.11 requires delivery evidence for disputed goods transactions. Missing. Block representment — favor cardholder.
Source data provenance
card_network: Visa
reason_code: 13.1
missing_evidence: ["delivery_proof"]
Final verdict
block
Resolver tier
TBV verifier (agent)
Status
completed
Prompt
Primary LLM: 'MISSING delivery proof — cannot represent under Reg E.'
Context
{
"card_network": "Visa",
"reason_code": "13.1",
"missing_evidence": [
"delivery_proof"
],
"primary_claim": "block_representment"
}Attempts
- agentverdict: blockconfidence: 0.97
Reg E § 205.11 requires delivery evidence for disputed goods transactions. Missing. Block representment — favor cardholder.
Final verdict: block (via agent)
Provide feedback
Confirm the verdict, override it, or just leave a note. Leave verdict blank to confirm as-is.